FAQ
Shipping
How long does it take to get my order?• Orders are shipped via USPS First Class Package Shipping and can take up to 3-5 business days for arrival.
FREE SHIPPING ON ORDERS $50 OR MORE*
Free shipping DOES NOT apply to international orders or customized items.
Purchase orders are not eligible for free shipping. Orders placed within the contiguous 48 US states only qualify for free shipping. Free shipping applies to the subtotal before taxes. Free shipping can be combined with discounts as long as the the subtotal is $50 or more.
Returns/Refunds
It is important to me that you are completely satisfied with my products. If you have any questions concerning your order, or are dissatisfied for any reason with either the product or its condition upon arrival, please contact me at: ceci@cecipunch.com
Please notify me of any issues within 14 days of the arrival of your order.
•One of a kind and sale items are not refundable.
•Customers are responsible for shipping costs for returning products, but replacement products requested in exchange for returned products are shipped free of charge.
Price changes
I try and keep my prices reasonable however, I hand make mostly everything on this site and use vintage beads and findings. Items are subject to change as prices of materials change in price. Many of my items are one of a kind due to availability of my resources.
Other FAQ
